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Roasted Gems Reviews
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Feb 9, 2023
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Feb 7, 2023
Roasted Gems Customer’s Q&A
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Roasted Gems FAQs
About Roastedgems.com Prices and Cost?
Roasted Gems Coffee offers a variety of products with different prices. For instance, the 12 Arabica Cups are priced at $12.99, while the 60 Arabica Cups cost $45. The 6 Bean Blend and other blends like the Cowboy Blend and Breakfast Blend are priced starting from $16. The African Expresso is available for $16.50. In the flavored beans category, the French Vanilla starts at $15, the Mocha is priced at $15.50, and the Chocolate Hazelnut starts at $16. Other flavors like Hazelnut, Caramel, Cinnabun, and Cinnamon Hazelnut are available starting from $16. The Turtle flavor is priced at $15. Prices may vary based on the product and quantity. It's recommended to check the website for the most accurate and up-to-date pricing.
Can I return my coffee if I don't like it?
Unfortunately, coffee is non-returnable due to its perishable nature. However, if your item was damaged during delivery, you can request a return within 48 hours of receiving the package.
What should I do if my coffee arrives damaged or defective?
Please inspect your order upon reception and contact them immediately if the item is defective, or damaged, or if you receive the wrong item. They will evaluate the issue and make it right.
Does Roasted Gems offer free shipping within the USA?
Yes, Roasted Gems offers free shipping on all domestic orders, including Puerto Rico.
What payment methods does Roasted Gems accept?
Roasted Gems accepts credit cards, VISA, Master cards, ShopPay, PayPal, G-Pay, Apple Pay, MetaPay, Discover, and American Express.
Does Roasted Gems offer refunds?
Roasted Gems will notify you once they've received and inspected your return. If your return is approved, Roasted Gems will refund your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Can I exchange my coffee for a different product?
If you receive a damaged product, you must contact them within 48 hours to request an exchange. To ensure you receive your desired product quickly, they suggest you return the damaged item and make a separate purchase for the new product.